Pinnacle Medical Group Launches Telehealth Services for Patients

(BEAUFORT/BLUFFTON/HILTON HEAD ISLAND, SC) Pinnacle Medical Group, the locally owned and operated parent company of Pinnacle Plastic Surgery, PURE Medical Spa and Beaufort Dermatology, will now offer telehealth appointments utilizing FaceTime and GoToMeeting for virtual visits. 

In the coming weeks, the practice’s electronic medical record provider will launch a downloadable telehealth application, which will integrate directly into the Pinnacle Medical Group’s operating system.

“As we are facing so many uncertainties in the midst of the coronavirus, it is so important to provide more access and options for high-quality care for our patients and community,” said Dr. Audrey Klenke, plastic surgeon and principal of Pinnacle Medical Group

Pinnacle Medical Group will utilize telehealth options for consultations and follow-up appointments for the following visit types including but not limited to: 

  • Dermatological Services:
    • Viral skin lesions
    • Acne
    • Skin cancer follow-up
    • Pigmented lesions
    • Biopsy follow-up
    • Disease management
    • Common diagnoses
  • Plastic Surgery Services:
    • Insurance and cosmetic consultations
    • Pre-operative appointments for procedures and surgeries
    • Follow-up visits
    • Laceration & burn consultation
  • Medical Spa Services:
    • Consultations
    • Follow-up visits

Since no one is certain of how long this pandemic is going to last, Pinnacle Medical Group will continue to offer in-office appointments in addition to the telehealth options. Dr. Klenke said, “Telehealth appointments will help to reduce exposure to COVID-19 and to minimize surges in care facilities. However, it is important to stress that we will recommend an office visit if there is a more serious issue or need for surgery, such as a patient that has skin cancer that needs to be excised.”  

The new telehealth appointments will be available between the practice’s temporarily modified office hours of 8:00 a.m. – 4:30 p.m., Monday through Friday. 

Anyone interested in telehealth is asked to call the office and a patient concierge will be able to assist with the appointment. A phone or computer with a microphone and camera is required. Specific instructions will be sent after the appointment is scheduled. For more information, please call (843) 815-6699

The Pinnacle Medical Group is the locally owned and operated parent company of Pinnacle Plastic Surgery, PURE Medical Spa and Beaufort Dermatology. Principal, Dr. Audrey Klenke is the only board-certified female plastic surgeon in Bluffton, South Carolina and is affiliated with multiple outpatient centers in the area, as well as, Beaufort Memorial Hospital and Hilton Head Hospital. Pinnacle Plastic Surgery and PURE Medical Spa are located at 7 Mallet Way, Bluffton, SC 29910. Beaufort Dermatology is located at 1096 Ribaut Road, Beaufort, SC 29902. For more information, please call (843) 815- 6699, or visit,, and


Cynthia Cradduck